Jidoka is sometimes called autonomation, meaning automation with human intelligence.
Jidoka Consulting offers a wide range of Siebel consulting services that support our clients during the planning, implementation and deployment phases of a Siebel CRM project. Our consultants have extensive experience in Siebel implementations and are considered to be the most experienced consultants in the Siebel CRM software industry. They have worked with many leading organisations to help implement the Siebel CRM software world wide across multiple business units and subsidiaries. As such, Jidoka Consulting brings proven methodology and tool sets to assist in delivering Siebel projects on time and on budget. We believe to deliver successful CRM software solutions, it is essential that the project team understands both the business and technical aspects of the project.
During a Siebel implementation, we provide a project team on-site, with technical experts that have business understanding and business experts that are technically competent. The majority of our Siebel consultants have at least 2 years industry experience - with many having over 5 years experience of consulting in CRM software solutions.
Siebel Consulting Service
The Siebel consulting services that Jidoka Consulting offers include:
Jidoka Consulting consultants provide value to our clients by helping them identify their business needs and requirements in the areas of customer management and to help determine practical solutions to these requirements. Our consultants employ proven business procedures and practices to ensure that the technology provides the anticipated benefit to the business.
Design and Implementation Services
Jidoka Consulting provides consultants who have extensive understanding of the functionality of the Siebel industry vertical products and the ability to map the required functionality to your business requirements to ensure that your Siebel CRM system addresses your corporate CRM goals and needs. Our consultants are certified in the latest versions of the Siebel CRM product, and have been involved in the design and deployment of the Siebel CRM package in many organisations.
Siebel Integration Services
Jidoka Consulting has EAI (Enterprise Application Integration) specialists that can help customers integrate their Siebel CRM applications with their existing backend applications or other packaged products. Our consultants have in-depth experience in integrating Siebel CRM to backend systems using all the latest middleware products and technologies. Our consultants also have extensive experience in Siebel integration with email and fax based systems.
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